T.O.M provides expert IT services to the business sector.
As a trusted service and support provider for a host of organizations, T.O.M delivers comprehensive solutions, including cybersecurity, operations management, and user and system support.


























































The Experts in Creating Peace of Mind
Our CEO often shares that, over the past 30 years, at the end of every meeting, the person in charge would whisper, "Just create peace of mind for me."
It took some time... but we discovered this is the most sought-after "product."We’re proud to declare, with all the certifications to back it up:
We are experts in creating peace of mind.
"Peace of mind is not the absence of sound, but the full presence of everything that matters."
- Toshitsugu Takamatsu
Average wait time for phone support
Average resolution for Tier 1 issues
resolved within 30 minutes
Average number of tickets resolved daily
Our Services

Managed IT Services
Enjoy peace of mind, cost savings, and high availability with T.O.M’s managed IT services, tailored to your organization’s unique needs.

Cybersecurity
At T.O.M, our top priority is ensuring the confidentiality and availability of your digital data. We offer advanced defensive CYBER solutions to protect your business.

Backup and Business Continuity
T.O.M provides multi-layered backup systems to safeguard all organizational data,ensuring seamless operations and business continuity.

Advanced Cloud Solutions
Our advanced cloud solutions empower organizations with flexibility in managing their data while reducing infrastructure costs and ensuring optimal security.

Network Infrastructure
Fast and reliable communication is vital for any IT system. We design, install, and manage communication infrastructures to ensure performance, stability, and versatile solutions.

On-Prem Support
Our on-site support provides tailored solutions for managing hardware, servers, operating systems, and virtualization, ensuring stability and seamless operations.

Software Development
We focus on delivering innovative and efficient solutions, combining cutting-edge technologies with unique requirements to address any challenge your organization faces in the modern era.

Outsourcing Services
We take full responsibility for IT processes, projects, and solutions, using unique models to improve and optimize your organizational workflows.
Didn’t Find the Service You’re Looking For?
We’re here to assist you with any inquiry or request.
Discover How T.O.M at your service Ltd.
Can Transform Your Organization's IT Systems
We stay at the forefront of technology, leveraging the latest solutions to provide proactive, tailored, and professional responses to industry trends and organizational needs.

Reliability
At T.O.M, transparency and reliability are at the heart of what we do. We are committed to building trust-based relationships with our clients through open communication and mutual respect.

Professionalism
Our expert IT team brings unmatched professionalism and deep industry expertise. We deliver innovative, tailored solutions to meet our clients’ evolving needs while maintaining the highest standards.

Accessibility
We ensure 24/7 availability to meet your needs. Our dedicated support team provides quick, professional, and personalized assistance, guaranteeing seamless communication and rapid problem resolution.

Commitment
We understand your business needs and provide personalized service solutions. Our proactive approach ensures we anticipate challenges and leverage the latest technologies to stay ahead of industry trends.

Responsibility
We act with the utmost responsibility and integrity, securely managing IT infrastructure, maintaining confidentiality, and implementing robust security measures to protect your organization’s data.

Innovation
T.O.M stays at the cutting edge of technology. From installing and managing advanced systems to supporting cloud computing, cybersecurity, and disaster recovery, we continuously evolve to provide the most up-to-date solutions for your business.
Articles, Information, and News from T.O.M
Articles, Information, and News from T.O.M

ISO 27001: Regulatory Compliance Requirements in Israel and the U.S. – Who Must Comply with the Standard?

Secure IT Equipment Recycling: Protecting Your Data and the Environment

AI-Powered Remote Maintenance: The Future of IT Support

What is Penetration Testing (PT)?

“Hi-Tech for All V2” – Recruiting Top Talent from the Periphery

20 Common Computer Myths – The Truth Behind Technology
There’s no better proof than direct feedback from our clients

We are writing to highly recommend the services of “T.O.M For Your Service Ltd” for technical support, including end-user support, server management, and communication infrastructure. We have been working with T.O.M for over 20 years and are extremely satisfied with their services. T.O.M excels in flexibility, availability, and exceptional professionalism. A great example of this is a recent renovation project we carried out in one of our stores….

I highly recommend T.O.M, the Tier One Help Desk service provider for Herzliya Medical Center, for their exceptional professionalism and high-quality services. The provider not only meets all their commitments but exceeds expectations, delivering outstanding support that makes them a vital strategic partner for the hospital. Their expertise and willingness to assist with any technological needs, coupled with excellent service….

I would like to take this opportunity to thank you for the successful partnership we have shared in recent years. Throughout our journey, you have demonstrated professionalism, responsibility, creative thinking, and, above all, attentiveness to our needs as a client. Integrity and fairness are guiding principles for you, reinforcing your reliability both with us and with other clients. You have always been available to us at any hour, addressing every question, big or small….

I would like to express my high level of satisfaction with the service Kal-Kar Ein Carmel has received over the years. During my tenure at the company, both as CFO and later, for six years, as CEO, we worked with T.O.M in various formats, including an on-site representative who came to the factory daily, as well as remote support. We received top-notch service from all team members in terms of consulting, support, and safeguarding the factory’s IT….

It has been a while since we last spoke, and I was truly glad to catch up with you. Regarding my opinion on your company’s performance, I can honestly and sincerely say that, in my role as CIO, I received excellent service from you. The service included ongoing support for company employees as well as solutions for network issues and data security within our organization. Your team members, in my opinion inspired by your leadership….

From 2008 to 2018, I worked at Alma Lasers as the C.O.O. During these years, Alma Lasers received IT services from T.O.M. The service included managing approximately 200 workstations, overseeing the entire SYSTEM infrastructure of the company, maintaining various networks, providing cybersecurity for server rooms and their maintenance, and offering 24/7 support for any user request, even for those abroad at the time….
FAQ
Why Do Businesses Need IT Services?
Computers are the backbone of every organization. Imagine a day when servers or computers fail – significant downtime disrupts operations. IT services ensure smooth operations, reduce downtime, and maintain business continuity.
Cloud Computing vs. On-Prem Solutions
Both cloud and on-prem solutions offer unique benefits. Choosing the right one depends on your organization’s requirements. IT maintenance is essential for both to ensure optimal performance.
Why Is Data Backup Crucial?
Data is a critical asset. Threats like ransomware, hardware failures, or human error can cause data loss. Regular backups protect valuable information and ensure quick recovery in case of incidents.
Why Is Cybersecurity Essential?
Digital data is vulnerable to viruses, ransomware, and cyberattacks. Cybersecurity solutions, such as firewalls, antivirus software, and email filtering, help protect your organization’s critical systems.
How Long Does System Analysis Take?
The time varies by organization. While some complete system analysis in six weeks, others may take months due to competing priorities. We work at your pace to ensure minimal disruption.
How Does T.O.M Differ from Software Vendors?
Unlike vendors who focus on their product’s capabilities, T.O.M prioritizes your business needs, ensuring you select solutions that genuinely match your organizational goals.
What Makes T.O.M the Right Partner?
We believe successful partnerships are built on trust, shared language, and mutual understanding. Our focus is on creating strong relationships while delivering exceptional service.
How Can You Identify a Suspicious Email?
Phishing emails often contain unexpected attachments, suspicious links, or urgent requests. Awareness training and robust email filtering systems can help mitigate such risks.
What Is the Role of Employees in Preventing Ransomware?
Human error causes 80% of cyberattacks. Employee awareness training and robust security systems are critical in reducing vulnerabilities and preventing breaches.
Can You Prevent Ransomware Encryption Once Infected?
In most cases, ransomware encryption cannot be bypassed. Regular backups and strong security measures are the best defenses against such threats.
Can You Avoid Virus Infections Altogether?
While no system is entirely immune, awareness training, layered security, and vigilant monitoring significantly reduce risks. Proactive measures and education create a stronger defense.