Company Charter

Committed to Principles and Values to Deliver the Best Service

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T.O.M Charter (2006)
Maintaining Leadership and Excellence in IT Services

Maintaining leadership in IT services requires a commitment to innovation, professionalism, and reliability. Our dedication is reflected in the following principles and values:

Integrity and Reliability
T.O.M recognizes that operating IT systems for businesses requires it to act as a full-fledged partner to its clients and suppliers. Integrity and reliability are at the core of T.O.M’s values, forming a strong foundation for productive and successful collaboration.

Professionalism
T.O.M carries the significant responsibility of enabling its clients to maintain uninterrupted business operations. The company firmly believes that its most valuable and unique asset lies in its human capital. The team consists of highly skilled professionals with the experience and certifications necessary to implement advanced organizational IT processes, delivering real-time solutions on-site.

Data Protection
T.O.M is entrusted with sensitive, confidential, and valuable client information. The company is committed to maintaining the confidentiality of such data and employs advanced technological measures to protect organizational assets from data leakage or unauthorized access to business systems under its responsibility.

Availability and Teamwork
Understanding the importance of maintaining the continuous operation of its clients’ IT systems, T.O.M strives to provide round-the-clock availability and timely support. The company ensures seamless business operations by sharing accumulated knowledge among its experts and working transparently with clients to develop optimal, tailored solutions that meet both business needs and budget constraints.

Quality Assurance and Reliability
T.O.M believes that professional service requires a structured system of quality assurance processes. The company implements high-standard quality procedures, including clear protocols, documented monitoring, and extensive inspection systems. These processes cover every step, from ordering equipment or services to final delivery, ensuring complete client satisfaction.

By adhering to these principles, T.O.M remains committed to providing its clients with exceptional IT services, ensuring their success and peace of mind.

The First Step Starts Here

Professionalism

Our primary asset lies in our human capital, delivering real-time solutions on-site. Therefore, our IT technicians undergo continuous training and certification to ensure top-quality service.

Quality Assurance and Reliability

We implement high-standard quality processes that include clear procedures, documented monitoring, extensive control systems, and thorough inspections.

Availability and Teamwork

We understand the importance of maintaining the continuous operation of our clients' computer systems. Our team ensures full availability to support you whenever needed.

Integrity and Reliability

Integrity and reliability are our guiding principles, serving as a solid foundation for productive and successful collaboration.

Data Protection

T.O.M is committed to maintaining the confidentiality of information and utilizing advanced technological means to safeguard the assets of the organization and, of course, all its clients.

T.O.M brings together top experts and leading minds in the IT field, with a particular focus on information security.

Our team comprises professionals certified in server management, Microsoft technologies, information security, and communication systems, ensuring comprehensive and cutting-edge solutions for every client.